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Contact Us

Contact us

Get in touch with us

At Emerge Australia, we understand that each individual has unique needs and interests. Whether you’re seeking patient support, media information, or have an interest in ME/CFS Research, we’re here to help. Choose from the options below to quickly navigate to the section that’s most important to you.

General Enquiries

Patient Support and Information Service

Led by Registered Nurses and Support Staff

Emerge Australia offers a National Patient Support and Information Service available from 9am to 4:30pm, Monday to Friday. This free service is here for members, individuals with ME/CFS, carers, healthcare practitioners, and supporters. (Please note: we cannot provide direct advice on clinical or medical treatments.)

What We Offer:

    • Information about ME/CFS
    • Patient Education and access to online resources
    • Telehealth Nurse Service for short-term 1:1 support
    • Online community support groups and community forum

How to contact Patient Support and Information Services

Operations Team

Our Operations Team can assist with:

To connect with Emerge Australia Operations Team or for assistance with donations and membership
click on the links above, or call 1800 865 321 and press 2 when prompted

Clinical Education, Research and Biobank

Clinical Education, Research and Biobank:

Please note these services are only contactable from 8am to 3:30pm Tuesday-Thursday. Outside of these hours please leave a message.

Media and Communications

Media Enquiries:

Claire Heaney
Mobile: 0421 612 507

Emergency Support

If you or someone you know is going through a difficult time, don’t give up hope. Seek help:

  • Emergency: Call 000
  • Lifeline: 13 11 14
  • 13YARN Crisis Support for Aboriginal & Torres Straight Islanders: 13 92 76
  • Suicide Call Back Service: 1300 659 467
  • Kids Help Line: 1800 55 1800

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